JACOB takes its responsibility towards the care of our customers extremely seriously, by ensuring that we select each supplier very carefully and personally inspect their location or premises, to ensure they fully comply with the very highest health and safety standards and that their working practices meet the very highest standards.

In addition JACOB offers –

  • A full health and safety check of each accommodation supplier set at the very highest standards.
  • A complete competence check of each ancillary service supplier.
  • A full 24/7 emergency service support.
  • Comprehensive £10m public liability insurance.
  • A commitment to work with you to satisfactorily resolve all claims and issues.
  • Full reconfirmation process for all bookings.
JACOB acts as an agent in respect of all accommodation and service bookings but ensures you and your customers have full and complete protection at all times.